Author : Chantal Gadbois and Richard Vezina
Description : A health and social services agency for youth mandated under the Youth Protection Act was instructed by a government appointed observer to set out and clarify the role and responsibilities for the Board of Directors and senior management. A legal framework which sets out the governance parameters of a youth centre, and a model was built setting out the strategic, tactical and operations aspects of the board of directors’ mission using value management/functional performance specification. For each of the functions, discussion topics were developed to clearly define the role and responsibilities of the Board of Directors and senior management. The main results of this initiative are set out in this paper.